Question 1

What is FruitFam?

Accepted Answer

FruitFam is a direct-import exotic fruit box brand operated by Island Imports Limited.

Question 2

How do I build a fruit box?

Accepted Answer

Choose a Taster, Family, or Feast box, then add fruit from the catalogue until you spend the box points budget.

Question 3

How do I order?

Accepted Answer

After building a box and choosing a collection point, use the Order on WhatsApp button to open a pre-written order message.

Question 4

What fruit is available?

Accepted Answer

The starter catalogue includes average fruits such as apples, grapes, pears, oranges, and plums; medium fruits such as apple bananas, lychees, plantain, avocado, mango, and baby pineapple; and premium fruits such as papaya, soursop, pink guava, mangosteen, rambutan, dragon fruit, passion fruit, and longan.

Question 5

Where does the fruit come from?

Accepted Answer

FruitFam sources rare favourites directly through Island Imports Limited, with listed origins including Uganda, Thailand, Brazil, and UK/EU.

Question 6

Where do customers collect?

Accepted Answer

The current collection point is Plugged in Shoreditch, E1/E2, with Friday collection.

Question 7

When is the order cutoff?

Accepted Answer

Orders are due by Thursday 6pm for Friday collection.

Build a FruitFam box

Box size

Catalogue

Average

Apples

Grapes

Pears

Oranges

Plums

Medium

Bananas

Apple Bananas

Lychees

Plantain

Avocado

Mango

Baby Pineapple

Premium

Papaya

Soursop

Pink Guava

Mangosteen

Rambutan

Dragon Fruit

Passion Fruit

Longan